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国家旅游局


导游人员管理暂行规定(附英文)

（1987年11月14日国务院批准）（1987年12月1日国家旅游局发布）

第一条 为了加强对全国导游人员的统一管理，提高导游服务质量，保护旅行者和导游人员的合法权益，促进旅游事业的健康发展，制定本规定。
第二条 本规定所称导游人员，是指为旅行者（包括旅行团，下同）组织安排旅行和游览事项，提供向导、讲解和旅途服务的人员。
根据旅行者的不同要求，导游人员分别使用外国语、汉语普通话或者方言、少数民族语言进行导游。
第三条 导游人员分为全程陪同、地方陪同和定点陪同。
全程陪同导游人员，是指受旅行社（包括旅游公司，下同）委派或者聘用，为跨省、自治区、直辖市范围旅游的旅行者，提供全部旅程导游服务的人员。
地方陪同导游人员，是指受旅行社委派或者聘用，在省、自治区、直辖市范围内为旅行者提供导游服务的人员。
定点陪同导游人员，是指受旅行社委派或者聘用，在一个参观、游览点内为旅行者提供导游服务的人员。
第四条 导游人员的正当权益受国家法律保护，任何单位和个人不得非法干涉其执行工作任务。
第五条 导游人员的主要职责是：
（一）接受旅行社分配的导游任务，按照接待计划，安排和组织旅行者参观、游览；
（二）负责向旅行者导游、讲解，传播中国文化，
（三）配合和督促有关部门安排旅行者的交通、食宿，保护旅行者的人身和财物安全等事项；
（四）反映旅行者的意见和要求，协助安排会见、座谈等活动；
（五）解答旅行者的问讯，协助处理旅途中遇到的问题。
第六条 导游人员应当具备下列条件：
（一）必须是中华人民共和国公民，热爱祖国，拥护社会主义制度，遵纪守法，遵守旅游职业道德，热心为旅行者服务；
（二）具有高中以上文化水平，有胜任导游工作的语言表达能力；
（三）熟悉旅游业务，有组织接待能力；
（四）身体健康，能适应工作的需要。
第七条 具备前条所列条件者，经考试合格，办理登记注册手续，方可担任导游工作。
第八条 分配到旅行社工作的高等院校毕业生，具备本规定第六条所列条件者，可以担任实习导游人员，实习期满一年，经考试合格，可以转为正式导游人员。
第九条 根据工作需要，旅行社可以在社会上招聘业余导游人员。具备本规定第六条所列条件者，持有关证明，经考试合格，方可担任业余导游工作。
第十条 导游人员的考试工作，由国家旅游局批准组成的全国考试委员会统一领导和部署，各省、自治区、直辖市旅游行政管理部门批准组成的考试委员会具体组织实施。
第十一条 经考试合格者，由国家旅游局或者各省、自治区、直辖市旅游行政管理部门分别办理登记注册手续，并发给导游证书。
第十二条 旅行社对导游人员日常管理的主要职责是：
（一）进行政治思想、职业道德、法制、纪律教育；
（二）组织导游业务培训；
（三）负责内部考核和奖惩工作；
（四）处理旅行者对导游人员的意见。
第十三条 旅游行政管理部门可以派人检查导游工作，被检查的导游人员不得无理拒绝。
检查人员执行任务时，应当出示旅游行政管理部门的检查证件。
第十四条 导游人员在执行任务时，应当佩戴导游证，并携带导游证书。
第十五条 导游人员认真执行本规定，在工作中服务质量优异，作出重大成绩的，由旅游行政管理部门或者旅行社给予奖励。
第十六条 导游人员有下列行为之一的，由旅游行政管理部门予以处罚：
（一）不履行本规定第五条规定的各项职责造成严重后果的，根据情节轻重给予行政处分，并可以扣留导游证和导游证书；
（二）违反本规定第十三条规定，无理拒绝检查的，扣留导游证和导游证书；
（三）有上述两项行为，情节恶劣的，经省、自治区、直辖市旅游行政管理部门批准，收回其导游证和导游证书，吊销导游注册。
第十七条 对非法干涉导游人员执行任务，造成后果的，由旅游行政管理部门会同有关部门进行处理。有关部门应当配合支持。
第十八条 未按本规定参加考试、办理登记注册手续者，不得担任导游工作。擅自进行导游活动，收取导游费的，由旅游行政管理部门没收全部非法所得，并可处以非法所得三倍以下的罚款。
第十九条 受处罚者对旅游行政管理部门的处罚决定不服的，可以在收到处罚通知之日起十五日内，向上一级旅游行政管理部门提出申诉；上一级旅游行政管理部门应当在收到申诉之日起十五日内予以答复。
第二十条 本规定由国家旅游局负责解释，施行细则由国家旅游局制定。
第二十一条 本规定自1988年3月1日起施行。

INTERIM PROVISIONS ON THE ADMINISTRATION OF AFFAIRS CONCERNINGTOURIST GUIDES

Important Notice: (注意事项)
英文本源自中华人民共和国务院法制局编译, 中国法制出版社出版的《中华人民
共和国涉外法规汇编》(1991年7月版).
当发生歧意时, 应以法律法规颁布单位发布的中文原文为准.
This English document is coming from the "LAWS AND REGULATIONS OF THE
PEOPLE'S REPUBLIC OF CHINA GOVERNING FOREIGN-RELATED MATTERS" (1991.7)
which is compiled by the Brueau of Legislative Affairs of the State
Council of the People's Republic of China, and is published by the China
Legal System Publishing House.
In case of discrepancy, the original version in Chinese shall prevail.

Whole Document (法规全文)
INTERIM PROVISIONS ON THE ADMINISTRATION OF AFFAIRS CONCERNING
TOURIST GUIDES
(Approved by the State Council on November 14, 1987 and promul-
gated by the National Tourism Administration on December 1, 1987)
Article 1
These Provisions are formulated in order to strengthen the unified
administration of affairs concerning tourist guides throughout the
country, to improve the quality standard of tourist services, to protect
the lawful rights and interests of tourist guides, and to promote the
sound development of the tourist industry.
Article 2
The term "tourist guides", as used in these Provisions, refers to those
working personnel who make arrangements for tours and sightseeing for
tourists (including tourist groups, the same below), serve as tourist
guides and interpreters, and provide other services for tourists during
their sightseeing trips.
Tourist guides shall, at the request of tourists, use foreign languages,
the Chinese putonghua or various Chinese dialects, and languages of
minority nationalities, respectively in their tourist work.
Article 3
Tourist guides are divided into three categories: full-itinerary guides,
local guides, and spot guides.
"Full-itinerary guides" refer to those personnel who are appointed or
engaged by tourist agencies (including tourist companies, the same below)
to provide full-itinerary services for those tourists who make a trans-
regional tour beyond the confines of provinces, autonomous regions, and
municipalities directly under the Central Government. "Local guides"
refer to those personnel who are appointed or engaged by tourist agencies
to provide tourist services for those tourists who make a tour within the
confines of a province, an autonomous region, or a municipality directly
under the Central Government. "Spot guides" refer to those personnel who
are appointed or engaged by tourist agencies to provide tourist services
for those tourists who make a tour within the confines of a certain scenic
spot.
Article 4
The legitimate rights and interests of tourist guides shall be protected
by Laws of the State, no institutions or individuals shall be permitted to
interfere illegally with the tourist guides in execution of their tasks.
Article 5
The duties of tourist guides shall be as follows:
(1) to accept the tourist tasks assigned by their tourist agency, and make
arrangements, in accordance with the reception plan, for taking tourists
on a sightseeing tour;
(2) to accompany tourists on a sightseeing tour, explain to them and
disseminate among them the Chinese culture;
(3) to work in coordination with the departments concerned and urge them
to make arrangements for the tourists' transportation, meals, and
accommodation, and to protect the safety of the tourists and their
properties and belongings;
(4) to make the tourists' requests and complaints known to whom it may
concern and provide assistance in making arrangements for such activities
as interviews, informal discussions, etc.;
(5) to answer the questions and inquiries raised by tourists, and assist
in solving problems that crop up during the sightseeing tour.
Article 6
Tourist guides shall meet the following qualifications:
(1) they must be citizens of the People's Republic of China, have a deep
love for their motherland, uphold the socialist system, observe
disciplines and abide by the laws, comply with the professional ethics of
tourism, and serve tourists wholeheartedly;
(2) they must have a schooling above the senior middle school level and
the command of language and power of expression needed for a qualified
tourist guide;
(3) they must be familiar with the tourist business, and possess the
ability of organization in reception work;
(4) they must be in good health, and adaptable to the needs of work.
Article 7
Those meeting the qualifications mentioned in the preceding Article shall
take and pass a qualification examination and go through the registration
formalities before they are permitted to take up the job of a tourist
guide.
Article 8
Graduates of institutions of higher learning who have been assigned to
work in a tourist agency and who have met the qualifications specified in
Article 6 may serve as probationary tourist guides for one year before
they become regular tourist guides after passing the qualification
examination.
Article 9
A tourist agency may, in light of needs of work, advertise for the
engagement of amateur tourist guides from society. Those who have met the
qualifications listed in Article 6 of these Provisions shall present the
relevant certifications, pass the qualification examination before they
are permitted to take up the job of an amateur tourist guide.
Article 10
The qualification examination for tourist guides shall be organized and
administered by the examination committee, which is established with the
approval of the tourism administration department of the province,
autonomous region, or municipality directly under the Central Government,
and be placed under the unified leadership and arrangement by the national
examination committee established with the approval from the National
Tourism Administration.
Article 11
Those who have passed the qualification examination shall go through the
procedures for registration with the National Tourism Administration or
with the tourism administration departments of various provinces,
autonomous regions, or municipalities directly under the Central
Government, and obtain the certificate for tourist guides.
Article 12
The chief duties of a tourist agency in its routine administrative work
relating to tourist guides shall be as follows:
(1) to carry on education in political ideology, professional ethics, the
legal system, and discipline;
(2) to conduct training in tourist business operations;
(3) to be responsible for assessment, reward and punishment work inside
the tourist agency;
(4) to deal with tourists' complaints concerning tourist guides.
Article 13
The tourism administration department may send personnel to inspect the
work of tourist guides. The tourist guides concerned may not refuse such
inspection without justification. Inspectors shall, while executing their
inspection tasks, produce the certification for the inspection issued by
the tourism administration departments.
Article 14
Tourist guides shall, while executing their tasks, wear the badge for
tourist guides, and carry along with them the certificate for tourist
guides.
Article 15
Tourist guides who have carried out these Provisions conscientiously, have
made great achievements in their work, and have distinguished themselves
by offering tourists excellent service, shall be rewarded by the tourism
administration department or by their tourist agency.
Article 16
Tourist guides, who have committed one of the following acts, shall be
punished by the tourism administration department:
(1) those who fail to carry out the various duties stipulated in Article 5
of these Provisions, and cause grave consequences shall, depending on the
seriousness of the cases, be given disciplinary sanctions, and may have
their tourist guides' badges and certificates withheld;
(2) those who unjustifiably refuse to submit themselves to inspection in
contravention of the stipulations in Article 13 of these Provisions shall
have their badges and certificates withheld;
(3) those who have committed the acts mentioned in the preceding two
paragraphs, if the case is extremely abominable, shall, with the approval
from the tourism administration department of the province, autonomous
region, or municipality directly under the Central Government, have their
badges and certificates revoked and their registration as tourist guides
cancelled.
Article 17
Those who have illegally interfered in the work of tourist guides and
caused consequences shall be dealt with by the tourism administration
department in coordination with other departments concerned. The
departments concerned shall give their support.
Article 18
Those, who have not taken the prescribed qualification examination and
gone through the registration procedures in accordance with these
Provisions, shall not be permitted to take up the job of a tourist guide.
With respect to those who, without permission, have conducted activities
of tourist guides and received tourist fees, the tourism administration
department shall confiscate the violators' illegal gains, and may also
impose a fine equal to three times as much, or less, as the amount of
illegal gains.
Article 19
If a violator refuses to accept the decision of penalty by the tourism
administration department, he/she may, within 15 days after receiving the
notification of punishment, lodge an appeal to the tourism administration
department at a higher level; the tourism administration department at a
higher level shall give reply within 15 days after receiving the appeal.
Article 20
The right to interpret these Provisions shall reside in the National
Tourism Administration, and the rules for the implementation of these
Provisions shall be formulated by the National Tourism Administration.
Article 21
These Provisions shall go into effect on March 1, 1988.


商务部


出口加工区加工贸易管理暂行办法


商务部2005年第27号令

　　《出口加工区加工贸易管理暂行办法》已经商务部部务会议审议通过，现予发布，自2006年1月1日起施行。


　　　　　　　　　部长：薄熙来
　　　　　　　　　二〇〇五年十一月二十二日



《出口加工区加工贸易管理暂行办法》



第一章 总则

　　第一条 为促进加工贸易健康发展，引导加工贸易升级，进一步规范出口加工区管理，根据《中华人民共和国对外贸易法》、《国务院关于修改〈中华人民共和国海关对出口加工区监管的暂行办法〉的决定》及其他法律、行政法规，制定本办法。
　　第二条 出口加工区是经国务院批准设立的，由海关实行封闭监管的特定区域。
　　第三条 出口加工区的加工贸易，是指出口加工区内企业从境外或从境内采购原材料、零部件、元器件、包装物料等，经加工、装配后将制成品复运出境的生产经营活动。
　　第四条 出口加工区内企业，是指符合我国产业发展要求，按国家有关法律、法规或规章规定，在出口加工区内依法成立，且具有独立法人资格的企业。其中，外商投资企业须按国家关于外商投资管理的法律法规办理有关手续。


第二章 出口加工区加工贸易业务管理

　　第五条 商务部是出口加工区加工贸易的政策业务主管部门。出口加工区管理委员会（以下简称管委会）负责出口加工区加工贸易业务管理工作，出口加工区所在省、自治区、直辖市、计划单列市、新疆生产建设兵团及哈尔滨、长春、沈阳、南京、广州、成都、西安、武汉市商务主管部门（以下简称省级商务主管部门）归口管理其加工贸易业务。
　　第六条 出口加工区要遵循国家有关产业政策导向，着力吸引技术水平高、增值含量大的加工贸易企业和带动配套能力强的大型下游企业入区。出口加工区内禁止开展高耗能、高污染等不符合国家产业政策发展要求的加工贸易业务。东部沿海地区的出口加工区要提高产业层次，不再新批低水平、低附加值的劳动密集型企业入区；中西部地区的出口加工区要结合本地区自身优势，有选择地发展当地特色出口加工业，并积极承接东部沿海地区梯度转移的产业。
　　第七条 出口加工区内企业开展加工贸易业务，须凭企业设立的有效批准文件，向管委会提交开展加工贸易业务的书面申请报告，对有特殊规定的项目，须提供有关部门出具的相关批准文件。申请报告要说明企业开展加工贸易业务的方式和内容，并附需要进口的加工生产用设备、料件或需要出口的制成品清单。
　　第八条 管委会收到企业申请后，要按照国家有关规定进行审核，对符合条件的加工贸易业务，在10个工作日内签发《出口加工区加工贸易业务批准证》和所附清单（格式附后），海关凭加盖管委会印章的《出口加工区加工贸易业务批准证》为企业进行注册备案。
　　第九条 在具备条件的地区，企业应通过"口岸电子执法系统"向管委会报送申请报告和所附清单，管委会通过"口岸电子执法系统"核准企业报送的申请和所附清单，海关凭管委会核准的电子文件进行注册备案。
　　第十条 出口加工区内企业在海关办理注册备案后，方可在管委会批准的范围内开展加工贸易业务。如需开展超出原批准范围的加工贸易业务，须按本办法第七条规定到管委会办理核准手续。
　　第十一条 管委会要在每年1月15日前将上一年度出口加工区审批情况汇总，并报省级商务主管部门，省级商务主管部门将相关材料报商务部。


第三章 出口加工区货物进出区管理

　　第十二条 出口加工区与境外之间进、出的货物，除国家另有规定外，不实行进出口配额、许可证件管理。
　　第十三条 国家禁止进、出口的商品，不得进、出出口加工区。出口加工区外禁止开展的加工贸易业务也不得在出口加工区内开展，法律、法规另有规定的除外。
　　第十四条 出口加工区内不得开展拆解、翻新业务。
　　第十五条 在出口加工区可以开展我国出口机电产品的售后维修业务。企业在出口加工区开展机电产品维修业务前，除须按本办法第七条规定到管委会办理核准手续外，还需向管委会提供维修产品属原产于中国，企业属生产该产品的生产厂商或由该生产厂商授权或委托开展维修业务的相关证明材料。
　　第十六条 出口加工区企业与区外境内企业之间的货物往来（包括出口加工区货物内销），按照进出口货物的有关规定办理，涉及进出口许可证件管理的，须向管理部门提供相关证件。区内企业在加工生产过程中产生的边角料、残次品和废品按有关规定处理。


第四章 出口加工区货物出区深加工结转管理

　　第十七条 本办法所指出口加工区货物出区深加工结转是指区内加工贸易企业（以下简称转出企业）将本企业生产的产品直接转入其他出口加工区等海关特殊监管区域内或区外加工贸易企业（以下简称转入企业）进一步加工后复出口的经营活动。
　　第十八条 未经实质性加工的保税料件，不得进行出口加工区货物出区深加工结转。
　　第十九条 转出企业在开展出口加工区货物出区深加工结转前，应事先将结转料件等情况报管委会，管委会审核后为企业出具《出口加工区深加工结转业务批准证》和所附清单（格式附后），海关凭加盖管委会印章的《出口加工区深加工结转业务批准证》为转出企业办理货物出区深加工结转备案手续。
　　第二十条 转入企业在其他出口加工区等海关特殊监管区域的,开展深加工结转转入业务之前，需按上款规定凭加盖所在区管委会印章的《出口加工区深加工结转业务批准证》在海关办理结转手续。
　　第二十一条 在海关特殊监管区域外的转入企业，应按照现行加工贸易审批管理规定，向商务主管部门提出申请，商务主管部门要审核转入企业的加工贸易企业生产能力证明，按保税进口料件方式为企业出具《加工贸易业务批准证》，海关凭商务主管部门出具的《加工贸易业务批准证》办理备案手续，结转产品如属加工贸易进口涉证商品，转入企业须向有关主管部门提供相关的进口许可证件。
　　第二十二条 转入区外的深加工结转产品应全部加工复出口，如确有特殊原因需内销的，按加工贸易内销管理有关规定办理。


附则

　　第二十三条 本办法由商务部负责解释。
　　第二十四条 本办法自2006年1月1日起执行。原《对外贸易经济合作部关于印发<出口加工区加工贸易管理暂行办法>的通知》（〔2001〕外经贸管发第141号）自本办法执行之日起废止。

　　附件：1、出口加工区加工贸易业务批准证
http://www.mofcom.gov.cn/accessory/200511/1132817334746.doc

　　　　　2、出口加工区深加工结转业务批准证
http://www.mofcom.gov.cn/accessory/200511/1132817353757.doc